Reticulation Services in Perth
We recognise that the privacy of your personal information is important to you. Unless you directly give us consent to do otherwise, we will only collect and use your personal information as set out below. Civic Reticulation’s Privacy Statement is intended to represent industry best practice and comply fully with the Privacy Act 1988.
What information do we collect?
We may collect certain types of personal information from you. Personal information is any information that can be used to identify you and may include details such as name, address, telephone numbers, date of birth, occupation and email address.
How do we collect your personal information?
We may collect personal information in a number of ways including:
- when you contact us with an enquiry;
- when you place an online order with us
- We also collect the following information that you may be unaware of:
- the name of the domain from which you access the internet;
- the date and time you access our site;
- the internet address of the website that linked you directly to our site.
How do we use your personal information?
We collect personal information to keep you up to date with any important changes to our website, to notify you of special events, promotions and offers that may be of interest to you and to respond to your queries. We also collect personal information to allow us to manage and fulfill any orders you place with us.
Sharing information with third parties
Civic Reticulation does not share, sell or trade your personal information gathered online with third parties. Personal information collected online will only be disclosed within our corporate group for marketing purposes. We may however need to provide your personal information to third parties so that they may provide us with certain services, for example, mailing letters and brochures. In this case your information is always treated as confidential.
How can I review my choices about receiving promotional communication?
At Civic Reticulation we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want your information used to enhance your shopping experience, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
How can I access my personal information?
You may review, change or delete personal information related to your use of our online site. To access your information, simple click ‘Login’ at the top of the screen. While Civic Reticulation takes all reasonable precautions to ensure that your personal information is complete and up to date, please notify us of any changes or errors in your personal information held by us. You can do this by simply logging into the site using ‘Login’ and use the ‘My Details’ form to update your details – remember to click on submit before you leave the page or logout.
How secure is your personal information?
We take all reasonable steps to maintain the security and integrity of your personal information.
Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, www.civicreticulation.com.au will not sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from www.civicreticulation.com.au or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.
Online ordering security
Protecting your personal and order information is a priority at Civic Reticulation. As such we have created a secure transaction environment. Our On-line Ordering system is the industry standard for encryption technology – to protect your online order information. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
By using the www.civicreticulation.com.au site, you are consenting to the collection of information by www.civicreticulation.com.au.
How can I contact Civic Reticulation?
If you have any questions or complaints about how we handle your personal information, you can contact our Privacy Co-ordinator on (08) 9271 2720 (during business hours) or email email@example.com.
Australian Privacy Commissioner
If you are not satisfied with the way in which we handle your enquiry or complaint, you can contact the Office of the Australian Privacy Commissioner on Tel: 1300 363 992 or email: firstname.lastname@example.org.